Customer Support.
Privacy Statement:
A sad fact that these statements need to appear on web sites but as the authorities either refuse or fail to regulate spam and fraud we shall make these statements.
1. No information about clients or visitors will be passed on to any third party.
2. No information about clients or visitors will be used in an illegal or immoral way.
3. No attempt shall be made to contact clients or visitors outside of our requested role.
4. The passing of credit card information is encrypted to the best of our abilities.
5. Credit card details are secured and filed only for normal, legitimate, accounting practice.
6. Customer details are secured and filed only for normal, legitimate, accounting practice.
7. It is our policy to defend privacy and confidentiality at all costs.
Customer Satisfaction:
All products dispatched by us carry with them the good name of The Libra Centre.
Our physical address is carried on most of our web pages to enable anyone to visit us in person. In fact we encourage this where ever possible.
Should you have any queries or complaints do not hesitate to contact us via:
Telephone 01492 621076 during UK business hours.
Letter to: The Libra Centre, Bangor Road, Penmaenmawr, Conwy, LL34 6ND
In person at the address above or at any events listed in the road show section.
Your rights as a consumer are protected by law, however, our intense pride in our good name and reputation is your best guarantee of satisfaction.
How to shop online.
Where ever you see this
symbol next to a product you wish to purchase bring your mouse pointer over it and left click. This will take you to your shopping cart and enter the item you have chosen.
If it is incorrect or you change your mind then change the quantity to zero and click the recalculate button.
Click on the continue shopping link to view more items, you can enter and correct this shopping list as much as you like before being directed via a secure link to enter your card details when you click on the Go To Payments button.
You can cancel the process at any time.
We are then notified of the order and if there is a valid email address we will alert you when it is being dispatched or if there is any problems.
Please remember to ensure your details are correct and complete.
If there are details, special instructions or comments enter them in the box provided by clicking in the box and then simply begin typing.
You may also send a letter with a cheque made out to "T Hirst".